The Divisional Office Supervisor is in the West Palm Divisional Office and reports to the Chief Deputy Clerk. The incumbent will supervise employees; promote a positive and cohesive work environment; assist with financial collections/deposits; coordinate local procurement and facility needs; draft written procedural materials; and serve as a resource to judges, upper management, staff, and external stakeholders. The position works with other departments to develop and implement district-wide procedures and practices.

Supervise day-to-day duties, which include, but are not limited to, the following:

• Establish and adjust work assignments, schedules, priorities, and deadlines to ensure timely and accurate completion of work;
• Evaluate procedures and identify ways to improve the quality and effectiveness of the work performed in the section;
• Develop, implement, and monitor procedures and policies for process improvement;
• Analyze workload and personnel trends to develop short and long-term plans that meet current and future organizational needs;
• Collaborate regularly with other divisional leaders to promote and ensure consistency in operations;
• Maintain thorough knowledge of court policies, procedures, guidelines, and rules, and ensure staff compliance;
• Conduct regular staff meetings and communicate the policies, procedures, and management objectives to staff;
• Assure equity among staff in terms of performance standards, rating techniques, work performed, and promote conditions that enhance morale and engaging work experiences;
• Adhere to the court’s Performance Management Plan by coaching staff, appraising and rewarding performance, and guiding staff so that they reach their professional goals;
• Address employee concerns, grievances, and other employee relations matters;
• Participate in the recruitment, selection, and training of new personnel;
• Work with the Information Technology department to enhance the CM/ECF database and to utilize other technologies to improve service to internal and external stakeholders;
• Perform other duties as assigned.