The senior case administrator is a case processing specialist who oversees case administrators, in a leadership capacity. The incumbent is responsible for ensuring that the case administrator’s work assignments are carried out in an accurate and timely manner. The senior case administrator performs relief courtroom deputy functions, including Digital Audio Recording (DAR), and may be required to perform end-of-day cash/check reconciliation duties. The incumbent will be required to serve as backup to the deputy-in-charge in his absence. Position requires good leadership, and excellent written and oral communication skills.

Representative Duties:

• Provide case administrator team members with the necessary guidance, instruction, techniques, and training in an effort to achieve full performance and meet established deadlines, goals and objectives;

• Direct case administrators on specific tasks regarding case administration procedures;

• Monitor and/or prioritize case administrator’s work to ensure consistency and compliance with existing standards, which may include work redistribution to equalize the division’s caseload;

• Address prerequisite requirements for learning new functions and develop, prepare, and update training aids;

• Conduct training and assist in the production of technical manuals, and test new automation functions or procedures;

• Provide training feedback regarding staff performance and provide input regarding staff performance appraisals;

• Monitor quality control reports and take corrective measures to ensure that documents and cases are in correct posture;

• Maintain current knowledge of updates for all CM/ECF events, local and Federal Rules, conduct research for internal and external customers regarding case administration discrepancies;

• Foster an environment which encourages building teams for success while maintaining momentum, enthusiasm and pride;

• Coordinate team work schedules and provide coverage for absent case administrators and serve as backup coverage for Courtroom Deputies and related duties;

• Routinely communicate with members of the public on general inquires, court processes and procedures, enter corrective actions on the court docket and/or claims register;

• Prepare and forward matters to chambers, for judge’s signature, various internal case management form orders;

• Transmit and monitor appeals and all other bankruptcy related proceedings to the U.S. District Court;

• Perform other related duties as assigned.